Unique Retreat in the Heart of the Mountains
SPA Hotel Bansko - Luxury Grand Hotel Bansko -
High Standard
Enjoy a luxurious experience
The Grand Hotel Bansko Spa is a 5-star luxury hotel complex offering a full range of services for a relaxing holiday or business trip.
For those who want to enjoy tranquility and daydream.
180 LUXURY rooms and suites in different categories.
Amazing outdoor pool with a beach and indoor pools with thermal water
Unique restaurants and bars
Monte Carlo Gaming Hall - a place for entertainment, relaxation, and perhaps even big wins
Over 2000 m2 of SPA oasis to pamper and rejuvenate your senses
Innovative, ultra-modern, unrivaled fitness club, part of the Pulse Fitness chain
Treasure Kingdom with Gaming Club - a magical place for our little friends
All guests of Grand Hotel Bansko can take advantage of:
Horseback riding in the mountain landscapes, which offers you to explore the beauty of nature and the grace of horses.
A charging station for electric cars
Eco Trail - Follow our scenic Eco Trail and immerse yourself in the silence, beauty and colours of the seasons amidst the harmony of the mountains.
The Zoo - turns every encounter with animals into an unforgettable, lively experience for young and old.
EVERYTHING YOU NEED IN ONE PLACE
At Grand Hotel Bansko, you’ll find everything you need to fully relax and forget about your daily cares and responsibilities.
The luxurious spa with mineral water, the modern Pulse gym and the sophisticated All Inclusive restaurant create the perfect atmosphere for a relaxing holiday in the heart of the mountains.
Whether you’re looking for relaxation, sport or a weekend away for two – comfort and tranquillity are guaranteed here.
Accommodation in Ski and Spa hotel grand hotel Bansko
At Grand Hotel Bansko, comfort is elevated to an art. Our luxury rooms and suites offer the perfect balance of elegant design, comfort and functionality – everything you need for an unforgettable Bansko holiday.
Each room is furnished with attention to detail – from the soft lighting and modern décor to the cosiness of the beds and the feeling of peace and space. Whether you’re looking for a romantic weekend away for two, a family holiday or a mountain getaway in style, you’ll find the perfect place to relax here.
Awards and Accolades
2011-2012 Award for the Best Hotel in Bansko by the Greek Tourist Association
2013 Spa Hotel of the Year
2014 Spa Hotel of 2014
2014 Most Luxurious Mountain Hotel of 2014
2023 Winner in 3 categories of the World Luxury Awards:
- Luxury Family All-Inclusive Hotel
- Luxury Ski Hotel
- Luxury Spa Hotel
Frequently asked questions
SPA Hotel Grand Hotel Bansko
When is check-in and check-out?
Check in after 15:00, check out by 11:00. Early/late check-in is subject to availability (late check-in until 17:00 for a fee).
What documents and payments are required?
Valid passport/ID card. Payment at check-in; currency BGN
Do you have a loyalty program?
Yeah. As our loyal guests you get special discounts, early bird offers and packages. You can also join our WhatsApp channel here: https://wa.link/iqrp24
What happens in case of cancellation?
According to the tariff - standard bookings are more flexible; promo offers are non-refundable.
Do you offer offers?
Yes - see our current offers: https://grandhotel.bg/offers/
What does All Inclusive include?
Breakfast, brunch, lunch, afternoon snack, dinner and midnight brunch. Drinks: soft drinks, coffee/tea, draught beer, wine, local spirits.
Do you provide special menus?
Yes - vegetarian, vegan and gluten-free options are available upon request.
Can I import food/drinks?
No - outside food and drinks are not allowed; no food is to be taken out of the restaurant.
Do I have access to a spa and gym?
Yes - Pulse Therme Bansko (pools, saunas, hammam, relaxation areas) and Pulse Fitness are included.
Are there additional spa services?
Yes - massages and treatments with international therapists (payable, book at spa reception).
What areas does the new Pulse Therme Bansko include?
- Interactive Experience Pool
- Japanese swimming pool
- Aquatonic indoor pool - AquaPulse
- Outdoor thermal pool with glass walls - Glass Horizon Pool
- Two outdoor thermal pools
- Infrared sauna
- Steam bath with ice pool
- Pulse sauna
- Salt room
- Alpine relaxation with fireplace
Is access to Pulse Therme Bansko included in the price?
Access to Pulse Therme Bansko is charged separately.
Guest discounts:
- Until 10 December: 50% discount
- After 10 December: 20% discount
Access price:
- 31 euro per person - for 4 hours
- 41 euros per person - for the whole day
What is Therme Fun & Sport Park?
An adventure park with rope courses, a free-jumping tower, trampoline, children's areas, eco-trail and mini-zoo. Access is free for guests.
Are there age restrictions in the park?
Yes - ropes courses from 8+ (120cm), more extreme for 140cm+, jump tower from 12+.
Do you have a kids club?
Yes - Happy Kids Club with animation, games and activities. Cots are free on request.
Can I bring a pet?
Small dogs up to 5 kg are allowed for a fee. Larger pets can be accommodated in the Grand Pets (special hotel for animals).
Do you offer transportation and parking?
Yes - parking on site, shuttle to Monte Carlo Casino (free). EV charger available.
What is the dress code?
Smart casual in restaurants. Bathrobes are not allowed outside the spa.
Are there quiet hours?
Yeah - 11:00 to 7:00 and 2:00 to 4:00.
What is the smoking policy?
Prohibited in indoor areas and rooms; fine BGN 100. Smoking only in designated outdoor areas.
What happens in case of damage?
Guests are responsible; damages are charged at cost.
Can I invite guests to my room?
No - overnight stays of unregistered guests are not allowed.
